SERVICE LEVEL AGREEMENTS
Building Services Maintenance Contracts and Agreements
Fire | Mechanical | Electrical | Energy | Automation
Service Level Agreements for Technical and Trade
Every Client Deserves a tailored agreement to suit their assets and their maintenance needs.
Every site is unique in its location, its specifications, and the owner’s requirements from the investment in the commercial property.
Create and Maintain an Active Asset Register Database as part of an ongoing service level agreement
Effective service level agreements with “KPI’s” and completed documentation are fundamental to ensuring a smooth operational commercial or residential building.
Reporting Systems with Service Level agreements
Reporting to the body corporate, Commercial Landlords, and Strata Managers needs to be clear and consistent. We offer an Asset Management System which is cloud-based and accessible to all relevant stakeholders.
How do You Value a Service Level Agreement
Property Owners and Stakeholders Seek trust in their agreements; the way we build this trust is in delivery and proving the evidence of this delivery.
- Contractors must submit documentation to be paid,
- Monitoring of Insurances, including predate reminders
- Third-party Safety system documentation checks
- Access to all reports directly, no need to email requests
- Work order system which you can monitor directly
- Critical date reminders (AFSS, RPZ Valves, and many others)
- Retrieve and inspect documentation, including photos, comments, and progress of work orders
- Compliance with Australian Standards, Council and statutory obligations, and Building Codes are mandatory.
- WHS / OHS documentation system which is cloud-based, no need for paper submissions
“Good maintenance management not only ensures that a property’s assets operate correctly and provide good quality internal environmental conditions for the Tenants, it also promotes longevity of useful life. It is proven that poorly maintained equipment leads to increased Energy Use, issues with budget control, increased reactive management strategies and tenant dissatisfaction”
